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フィードバックを提供するPulled up early in the season five minutes after closing. The wonderful folks who were ending their work day stuck around and checked us in. Clean rest rooms, WiFi worked great!
The staff is nice and friendly. Place is clean . WiFi not so great . Bathrooms and showers are clean. Can add some showers for men and women , one stall is not enough for the entire campground
BEWARE DO NOT STAY DO NOT EVEN BOOK HERE!!! This is the worst place ever. They say they are Crater Lake Lodge which is supposedly a different location than Crater Lake Resort, but look above people! It says Crater Lake RESORT! We used the address they gave us and it went nowhere. Then we used the Crater Lake RESORT on the map according to the NAME ON THE RESERVATION and it took us to Crater Lake Lodge Resort on the lake itself. Now, THAT hotel was CLOSED FOR THE SEASON!! We had even CALLED them to verify the address since what they gave us didn 't even take us to a real area, we knew we were going to get there around 1 AM when there might not be anyone there, and the OR 62n 50711 was a JOKE but do you know what the lady said?? She said, Oh you are coming from San Luis Obispo? You should give my daughter a ride up here! I had no idea how to respond to that, and this lady did not help, nor did any emails we sent get us any better directions. We went on the best info we had and.. you guessed it! We wound up SLEEPING IN OUR JEEP IN THE FREEZING COLD WEATHER. We got NO sleep and therefore wound up having to spend an EXTRA WHOLE DAY in BEND just to RECOVER, which too a day out of our plans, as well as extra expense. When I called them first thing in the am I got the following nasty response, so help, no offer to give us another night another time, NOTHING. So now we have to dispute this on our credit card. I won 't be using Booking.com OR ever staying in their crappy hotel. I heard from someone else they have these gross mice in the cabins and you can 't sleep because of the smell. Here is their response. Crater Lake RESORT is where we looked up on google to find an actual address, that took us to Crater Lake Resort on the lake. If they knew there was another Crater Lake... whatever hotel, why didn 't they TELL us that ON THE PHONE instead of asking me give their daughter a ride?? Ridiculous. BEWARE DO NOT STAY DO NOT EVEN BOOK HERE!!! You just got a new message from Crater Lake Resort Property 's message: We are not affiliated with Crater Lake National Park, or Crater Lake Lodge, therefore, we did not give you an address for anywhere in the park. We are located at 50711 Hwy 62, Fort Klamath, OR, which is the address listed for us (Crater Lake RESORT) on Booking.com. I assume that Booking would have also sent you an email with our address, but I do not know their procedures. I am not sure how, or where, you got the address to the Crater Lake Lodge, but we certainly did not give you that address. We are in no way responsible for you obtaining the wrong address and going to the wrong place. Since you did not show up on your reservation date, you were marked as a no-show, and according to Booking.com 's no-show policy, we cannot give you a refund.
I booked in advance an rv site for 4 days. Two days later I saw that I had been charged 8 TIMES, over $2100. I called CLR and they don 't see anything but 1 charge . Credit card company reversed 7 of the charges. The charge was $8.38 more than I was told because I was charged a VISA processing fee. When we get there early we were apprehensive because we had no idea who messed up the original order. We were early and saw that the site we rented was empty. We asked if we could set up. I was told that we couldn 't because the site needed to be inspected. Our neighbors said no one was there . I begged the clerk to let meset up and she reluctantly agreed BUT said I 'd be reported to the manager. Never saw Zim. Zee was nowhere to be found. On our second day I noticed that CLR helped themselves to my credit card again for $110. I went to office and a different clerk said she doesn 't see the charge again . Credit card company said I had to wait until it posted. In the meantime I remembered that I stupidly registered on their website. It was there that I saw that I was charged $25/day for my dog that lived with us in our rv. Nothing on website or told to me about this. My invoice sans VISA charge stated two people, one dog, AND paid in full! I did find on this YELP site that dogs in RVs are $10 a day. The rest must be taxes. I sure hope Zim is paying his taxes. Today I paid $20 to do 2 loads of laundry WITH my own detergent another $20? . While waiting for second load to wash I was told that they were shutting off water and wanted me to know that if I tried to use water it wouldn 't work . My washer had not rinsed yet. I was told to just put in dryer. NO I WILL NOT PUT UNRINSED CLOTHES IN DRYER. There is also fatal to trees fungus outside my rv door that looks like cat throw up. All in all, it is a clean convenient place to stay BUT the management is absolutely the worse. I can not recommend this because of all the mismanagement, dishonest website/invoicing, and unattainable managers.
We had a fabulous stay at Crater Lake Resort. Awesome secluded place. We stayed in one of their cabins. Very spacious and clean. Feels very homey. Having a small kitchen was a plus. We brought some food to cook. But they have a little grocery on the premises. We didn't have time to rent the canoe but it's available. The grounds of the resort is very quiet and lots of things to do. We just relaxed outside and did a little hike. Next time we'll just tent camping.