Mcdonald's - Charleston

The food well what do you expect it's a Mcdonald's but they have the slowest service I have seen at any fast food place

Sooooooooooo slow. They will take your order relatively quickly. After that, we stood to the side and waited 17 minutes for our order to come up. Let's say you're thinking of leaving Boomland because the line at Wally's is too long and you think you can do better at Micky D's. Think again!

A McDonald's right off the freeway in the middle of nowhere that's closed at 5am. Major disapointment. I guess this hungry traveler will keep goin edit: they're not closed, just really slow. I guess the workers are just as tired as I am. (Drivethru)

This place is really go has a great staff and I work their and I would Recommend u should come hear because they have great Service fast service to

The absolute worst McDonald 's I have ever been to and that 's saying a lot. Location is recently updated and very nice decor, but the restaurant is filthy. Almost every table was dirty, nothing had been wiped down for customers to sit at a clean table. One table looked to have had an entire drink spilled onto it and floor around it, just sitting with no one in sight preparing to clean it up. Both ketchup dispensers were empty, no signs saying that they were out of ketchup. One of the napkin dispensers empty. Soda sprayed all over the counter, sprayed onto new drink lids and straws and ketchup cups. Staff is extremely rude. I walked to the counter after receiving our food to ask for a packet of mayo. First I waited at the counter where you receive your food for several minutes. The manager, assistant manager and several staff members looked at me, more than once, but none asked had I been helped or could they help me with something. I then went to the ordering counter. After taking the order of the family ahead of me, I waited for her to ask if she could help me. She started to walk off after looking at me so I had to stop her and ask could I have a packet of mayo please? She looked at me then said something under her breath I couldn 't hear and walked off to get the other family 's milks from the cooler, then back to the counter, then finally walks over to what looked to be the assistant manager who was putting together orders as they came up, to ask her for the mayo. The cashier then comes back to the counter to wait on more customers. More time passes, no one seems to be getting the mayo. The cashier goes back to ask again. The assistant manager has her come back to the computer to ring in side of mayonnaise and walks back to her station. I wait another few minutes. Finally the only worker who was now trying to clean tables, sees I have been waiting a while and goes to ask another employee to help on the registers. This new cashier asks if I have been helped. I tell her I 've been waiting several minutes on just mayo. She goes back to the same assistant manager who then finally asks the kitchen workers to get it for her and the cashier hands it to me. I guesstimate about 10 minutes I waited for just a small cup of mayo. Once I got back to my table, my food is now cold, but I start to eat my sandwich and once I get to the middle of it, it seems like the grilled chicken sandwich is not done, rubbery and kind of slimy in the middle. So much extra headache and time wasted to stop and eat lunch while traveling home at this location to not even be able to finish my meal because the sandwich is not done. This location could use a lesson in workplace and restaurant etiquette. I have worked in several restaurants so I am always polite with the staff as I know how it is to work with the public. I was always taught to ask any customer as they enter your restaurant or approach you can I help you? Is there something I can get you? we 'll be right with you , not one of these employees had those same manners towards me or any other customer during the time I waited and that includes their management staff. It 's a shame it 's such a nice, updated McDonald 's, that is dirty and has such rude staff. It 's convenient for those traveling, right off the interstate. I would think management would want to put more effort in cleanliness and hiring capable, well mannered staff with this restaurant being in this location where it probably receives a lot of business.