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フィードバックを提供するI ordered my food at 5:03 a.m. today and at 6:16 I called her restaurant and was told that just receive the order and I would have to wait another 40 minutes for the delivery. I called back and told him that I waited for an hour and decided I didn't want to command him. he cried and hung on me. when I pay with a credit card, they seem to deliver my order in time when I pay with cash the order “lost.” they have lost 2 customers. very rude and totally ridiculous.
We ordered delivery around 8pm. It was a simple order, really. Three quarts of rice, General Tso's, and egg rolls. We were told the delivery would arrive in about 30-45 minutes. We called once about 45 minutes after the order was placed and said the driver was on her way. Nothing. Called again 20 minutes later and had the same response. Called another 20 minutes later and still the same response. about 11:30pm, our food arrived cold and not completely correct. The rice tasted like it was cooked with a bullion cube to add flavor and was under cooked. The general tso's chicken was painfully bland with barely any sauce. About 6 hours later, the three of us who ate egg rolls ended up getting sick. It was shocking how poor this experience was. Highly recommend going anywhere but here.
Unfortunately, we ordered this through postmates, so using the “party” mode, only allowed us 4 min to order for free delivery. In using this, we didn’t have time to look at reviews before placing and paying for order. This place was TERRIBLE!!!! I think they fry their rice in sunflower oil, or coal. I can’t distinguish. The chicken was bland and everything was barely warm. Terrible, terrible terrible!!!!!
I just had my last order from Hopsing's. I ordered a small Curry Chicken with Onions. They gave me a large size and added the extra charge to my bill. It appeared to be the same size as a small, but in a large container which was filled up with a lot of RAW baby carrots. The onions were still attached to the stem. I could barely taste the curry, and this was the first time I've ever had to add salt to Asian food. I also ordered a small Spare Ribs. They gave me boneless ribs instead. Boneless ribs taste quite different from ribs with the bone in. That's why I never order boneless. The egg rolls and the rice were ok, but the entire order was covered in grease. I'm talking about thick, dripping grease all over the outside of the containers. And finally, the delivery person did not stop talking on his cell phone when I opened my door. He just handed me the receipt and signaled with his hand for me to sign, but he did not offer me a pen. I recommend China Dragon.
I can't begin to explain how poor my experience was. I ordered delivery to my office and the person who took my order was extremely harsh and forceful with me on the phone. Her rude demeanor made me want to just not order but I continued anyways(mistake). She couldn't understand the address and the delivery guy called twice because He didn't know where we were. He was also very rude to me on the phone. We got our order and only 1 was correct. Not even in the same ball park of what we ordered. We tried to call and rectify the situation but she argued endlessly with us and made it seem like it was our fault they got the order wrong. She blamed it on us and set the phone down while she talked to someone else and had us sitting on hold forever. We eventually hung up and now have wasted food and a waste of money. Save yourself the time and money and order somewhere else!