Ponyboys Kitchen And - CHAGRIN FALLS

We arrived for our 6:45 reservation to find that the restaurant is permanently closed and had been for some time. Why it is still on OpenTable, I have no idea? The worst part is that there is NO way to speak to, email or chat with a human at OpenTable. I really don't care about Ponyboys closing, we were fortunately able to get a seat at a nearby restaurant, but I will NOT be using OpenTable anymore, it is clear that they do not care about the diner, they have made it impossible to provide customer service by shutting off all vehicles of communication. SHAME ON YOU!!!

This restaurant IS CLOSED PLEASE REMOVE! It ruined our evening! We planned an entire evening around dinner only to show up with a sign on the door “closed permanently” PLEASE TAKE IT OFF OF THIS APP!

Went to the restaurant it was closed was hour to get there. No one answered. I am not the only one that saw the restaurant does not exist. Please check into this for further information for OpenTable.  please respond you got this message. I find it highly important that you be aware that this restaurant does not exist no matter what anyone tells you.

They have gone out of business but not bothered to put a message on their phone, facebook page or OpenTable. Not good. You know they will surface again and this does not leave a good taste in any one's mouth. Not good business boys.

Waiter was extremely well informed on not only the menu but he could speak on how spicy things were. The sauce for the pork carnitas is homemade fresno chilis, normally sort of spice, but apparently this batch was hotter than usual so he recommended it be on the side. Boy was he right on. It had lots of flavor a drop at time! We were sad to see the place was empty on a Friday evening after 8. It's not the food or service, all excellent