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フィードバックを提供するI had the western bagel sandwich so often his nostalgic taste for me. this is the first time I visited this bruegger, as I also work at 6 o'clock. thanks to the quality and balance of eating and fast service and cleanliness at this brueggers my holiday started perfectly. to the happiness recovered from pandemic, this place remains reliable.
I work part time for a food delivery platform in the Cary Morrisville area. This morning, 5 16 22, I visited Bruegger’s Bagels to pick up a customers order. Normally mobile orders are placed at a reserved area a few feet in front of the register. The order was not ready when I arrived, and the staff were serving a couple other customers that were already in the store… so I waited next to the delivery pick up table for my customers order. There were 4 total workers. Neither of them greeted or even acknowledged, but definitely noticed me. While waiting, another male customer entered the store and was immediately greeted and served. I continued to wait “invisibly” for my customers order. After a few minutes of waiting, Nancy finally asked me, “Are you picking up an order”. “Yes I am”, I responded. Then very sarcastically I was asked… “You want to give me a name?” Wow! I gave her the customers name as the male worker looked at me and gave me a look as to say “did she just say that!” I smiled at him because I knew he was trying to apologize to me for the rudeness. I have never written a negative review for any business, but I would challenge Nancy Bruegger’s Bagels to be a little more aware of which customers get their best “customer service” and which ones don’t. Even if certain patrons don’t favor the majority of the ones you see throughout the day… still greet them the same, speak to them the same, and make sure they aren’t leaving feeling that they were invisible while standing directly in front of you. Hopefully any future visits to this location will be much more comfortable.
Been here several times since 2022 winter and it is one of the nice place out there for yummy bagel
Food is delicious but 2 times I've ordered an egg and cheese bagel from doordash and it showed up with sausage on it. We didn't ask for sausage nor do we eat sausage so we had to throw it out.
Best bagels you can buy in this area. I wish they had a full deli, but keeping things focused on their bagels helps to ensure they're the best at what they do.It can sometimes be challenging because they run out !They also have very good sandwich options.