Little Caesars - Cartersville

I ordered my airplane cheese pizza and slice-N-stix at 9:26 by driving through I was told it would be taken to my car. I finally got my pizza at 10:15 as soon as I got in and got it myself, I really don't care that I just don't say it would be brought to me and then don't bring it to me, that's the second time that happened to me in this place, I also noticed that 3 other people at the end have to do the same thing as I, who also ordered from driving to me. They waited and waited, but had to go inside.

Customers from the door are waiting for food (not short for staff), but the staff was busy talking and screaming. With explicit language, laughing at pizza, they fell and then the customer again longer. I could go on, but I lost time for my life to think about it.

Chill AF, great staff. 10/10 would recommend this store and definitely prefer when I am in Bartow to serve my next round of Subpoenas. Excellent place for dinner or lunch. Very delicious food.

I just witnessed a most amazing sight that you don't usually see at a fast food restaurant when the volume is high, even overwhelming, at the drive through, front counter, and mobile orders all at the same time. The crew was calm, ordered, and professional. They did not fire back/react/respond negatively to the ugliness from the inevitably grumpy customer who is unhappy that they have to wait. The crew responded to those inevitably grumpy customers with patience, and respect. This was a negativity-free zone. I didn't overhear any negative comments about anything from the crew. One young man Carter was helpful, and patient taking a difficult order from a customer whose primary language didn't seem to be English. He patiently explained various menu items to this customer despite having a full lobby. This was a demonstration of excellent customer service under fire. As the manager of another local fast food restaurant, my evaluation is that the crew did EVERYTHING right. The general manager, and this evening's shift leader should be very proud of these crew. The pizza was really good too.

I was sent to park in the parking lot and someone would bring my food out. Well they forgot about me and several other cars just sitting and waiting!!! Meanwhile I saw the drive thru employee and cook come outside and play riding one of the employees scooter!!! They both got on it and was riding around the building!!! I went in after almost 40 minutes of waiting outside and my pizza was boxed and just sitting on the rack!! My food I ordered was cold already!!! I ordered cheese sticks and a beef pizza and it was cold!!! Very unprofessional staff!!