Cold Stone Creamery - Carson

Had craving for ice cream one night, and came into this location. Ice cream was great, but I was very impressed with the service on how quick it and professional it was. I believe there was a gentleman there named Genesis (hopefully this is how you spell his name), he was on point. Very sharp, attentive to customers, and was quick to service my wife and I. By the way he approached and engaged with us, I thought he was the manager of the shop. Awesome customer service. Please extend our thanks to Genesis.

Food is good but the employees leave a lot to be desired. I've tried giving them multiple chances. One night I headed over 45 minutes before closing and they said they're closed. Another I asked for peanut butter cup perfection and within walking from the ice cream to the counter the employee forgot my order and went with some random order with a brownie and fudge.I suggest not coming here unless the quality of employees is improved

Had to try the almond milk, chocolate shake and I was pleasantly surprised. It had a good flavor, very chocolatey. The shocker is that it didn't taste sugary or overly sweet. The bonus is the fact that is non-dairy. Now I'm waiting for them to start making strawberry shakes. It was so refreshing

Gave me a mixed up order. how dumb can you even be to do that? like get it together and listen carefully. it is not the hard.

This review is for employee Ramses. I visited this location on Saturday night (8/19/23) and received great customer service from him. Ramses was friendly, patient while I decided what I wanted to order, and actually prepared an ice cream that looked like Coldstone's promotional posters. Will definitely return to this location simply because of the service provided by Ramses!