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フィードバックを提供するThe unnecessarily loud, monotonous and insulting music that sprouts in the restaurant really ruins the experience.
Sllllooooowwww service. Forgot to bring out half our drinks. Screwed the dumpling orders. Carseldine store has gone to hell.
Walked out before ordering. We felt pressured to sit down after just looking at the menu in the window. Waiter placed us right at the front door despite entire place being basically empty. It was so cold and like sitting in a wind tunnel, my kids froze. Filthy dirty high chair provided. Had to request menus as we were expected to order and pay on our phones. Extremely poor restaurant service and staff training. Most dumplings looked premade and frozen frozen and not hand made.
13 Aug 2022, 11:40pmWe go out as a family, only to have staff ignore us and tell us to order using the QR code. The place was empty and there was no excuse not to take our orders in a normal manner. We simply left and won't be returning.
Staff were incredibly lovely, especially the young lad who served us! Food was delicious, nice and hot and great quality!