Burger Theory-holiday Inn Carol Stream

There are many ways to book a bed... not so many ways to book an extension of home. I can't be the only one... raised in Wheaton, house has long been sold, parent is aging, and there is an increased need for family visits from both coasts. Most recently, that meant calling the hotel same day to say I was jumping on a plane and would arrive, most likely, around 1am. No problem. After negotiating O'Hare, the rental car facility and the unfamiliar roads in the middle of the night I was warmly greeted and VERY effeciently checked in. Thank you to the night staff who probably did not need my slightly manic arrival. I was here on Valentine's Day... . Absolutley enjoyed the holiday dinner from the hotel restaurant, Burger Social, and was so impressed by Cristian who made sure my dinner tasted good... and was also beautifully presented (even if I did order it to go! . Family stuff almost always means changes. I extended my stay two times and found the front desk to be well trained and accomodiating (thank you, Michael and Harrish and the morning staff as well . The weather here is making national news... and yes, I availed myself of the complimentary hot chocolate bar after I scraped off my rental car. And I could not have been more grateful that my room was cleaned every day. THANK YOU. A pre-covid amenity that I have missed and was both suprised and delighted to experience. We have been here before. We will be back. This staff is part of our story.

I have stayed at this location three times, and every time the front desk staff has been so helpful and friendly. I have had difficulty with my business properly reserving my stay, and each time the front desk staff has gone out of their way to help me solve my problems. Shoutout to Morelia and Michael, and sorry for the others names I cannot remember. The facilities, rooms, and amenities are great and every time I’m in the area I guarantee I’ll be staying here.

This place is definitely one of the best places that I had ever been to! Burger theory resto, the best. they really have the greatest service. Their staff would literally greet you once you come un and they are friendly, kind, polite, decent, well trained, cooperative, professional and patient which is a good thing since I would always ask for their opinion. they would always talk to you properly and assist you if ever you need help with something. Whether it would be by their menu or just regarding about the place itself. Their burgers were great and the kid’s meals were also so awesome, their drinks have huge varieties and I love how perfectly portioned their preparations are. The visual of their place is also neat, unique, and decent. The inside is clean, neat, tidy, well organized, bright, and awesome. They really have the best ambiance and a calming vibe that really did change my mood up. Would definitely like to go back here again for another time! thank you for the wonderful experience! Good job! Kudos!

This place is definitely one of the best places that I had ever been to! Burger theory resto, the best. they really have the greatest service. Their staff would literally greet you once you come un and they are friendly, kind, polite, decent, well trained, cooperative, professional and patient which is a good thing since I would always ask for their opinion. they would always talk to you properly and assist you if ever you need help with something. Whether it would be by their menu or just regarding about the place itself. Their burgers were great and the kid's meals were also so awesome, their drinks have huge varieties and I love how perfectly portioned their preparations are. The visual of their place is also neat, unique, and decent. The inside is clean, neat, tidy, well organized, bright, and awesome. They really have the best ambiance and a calming vibe that really did change my mood up. Would definitely like to go back here again for another time! thank you for the wonderful experience! Good job! Kudos!

The reception desk, Paula, was very very helpful upon check-in. The property was spotless as were the rooms we occupied. The king accessible had the BEST roll in shower ever, water drained properly. The restaurant was wonderful for breakfast and the bar in the evenings was enjoyable. Lenore, CJ, and Christian were attentive servers. We have stayed in Naperville most visits to my family but this property was the best by far.