The Crags Afternoon Tea - CALLANDER

The hotel itself is lovely. The bar is welcoming and charming. As are the staff. The breakfast is great. Rooms very clean and tidy. Quiet too. Dog treats on arrival. Bar drinks good prices. My only criticism is the mattress. Rock hard and lumpy and thus both our nights sleep were bad. Other than that, we do really like this place. Bright and airy. I'm not sure we could return again due to poor sleep. A little disappointed as this cost £100+ a night. On our last morning to we were do tired from 2 nights of lack of sleep we opted to leave breakfast and just go home...6 hours away. It's such a shame. As this is a lovely hotel. And everything else seems up to standard. But the bed has really affected our stay, a weekend away that was a surprise for my husband. £200+ now feels a waste if I'm honest. Change and upgrade the mattresses and we would be back again.

I was staying at this hotel in 2016 and we were put in a room of an extension that was at the back of the hotel. The room was dirty, full of moisture, there were hairs, the bathroom was uncleaned with other people's remains. It smelled like a dog. At breakfast they stuckarms to the table. At check in we had to wait having a pint because they could not find the key. A disaster! I don't recommend it at all.

We stayed here last month for a couple of nights and it was fantastic! Lovely clean rooms and we had a brilliant view of the Crags from our room. Great wee bar and delicious breakfast and evening meals too!

Would actually give 3.5 there was good and bad Helpful , friendly , courteous staff Great location Breakfast great value A lot of great things about the hotel and a few small issues that would be easy to rectify Stayed in room 3 at top of hotel , bedroom was quite small , could do with a second chair en-suite was large Wash hand basin tap needs repaired not siliconed and label on door facing needs to be removed my partner had difficulty flushing the toilet as button set in too far to flush and could hear header tank in attic

Trying to charge an extra 20% for a 2 hour early check in. I booked somewhere else that’s cheaper, better reviews and who are doing an early check in as part of the service