Chinook Lounge - Calgary Canada

Aspire should consider increasing the seating capacity in the lounge and adding more stalls in the restroom, as there are currently only two available. Additionally, the quality and variety of the food need improvement.

We were at the Aspire Lounge in Calgary in November 2022. We had two complimentary passes so decided to try. Upon entry we were told we needed to download the app and download the QR code on the counter. Had problems as the app wouldn 't download nor would yhe QR code. We were told to use our credit card and if we were charged 'deal with it when we got home '. We were charged and as yet have not been refunded. At the same time there were two QR codes on the counter both if which I tried several times. On of them locked my phone and I had to turn it off and reboot. The next day in Cuba we found out our bank card had been compromised...fraud alert! So we had no credit card on vacation! We are still dealing with the bank. It turns out one of the QR codes was for a fraudulent online dating website that had made several attempts to bill our credit card. Please be aware of this happening if and when you download a QR code. We will be dealing with this for awhile. We have to get a new credit card number and phone all the companies we have automatic debit with to reassign payment. Very time consuming and costly...trying to deal with it on our phone from Cuba and billing from companies that couldn 't accept payment!

For the money not good value for breakfast. Limited selection-maybe better offerings for other meals.

Disappointing experience. There was no information regarding which terminal the restaurant is located in. When we arrived using Google Maps, we discovered that it was closed on Monday at 10 AM. There was no notice about its relocation, and our calls went unanswered. I intend to file a complaint with Diners Club.

Nice place to relax and order food and drinks after a hectic trip. Friendly Staff. We have eaten there many times.