Hilton Garden Inn San Francisco Airport/burlingame

Hotel is in a great location right off the freeway. Great price and great rooms. The view of the water is awesome. Hotel is in great shape and clean. Only issue was the app didn't work for the keyless entry.

Rooms are a bit dated but are spacious enough and have modern charging stations.Bed(s) sleeps well. Fridge, coffee/tea maker and microwave available.Desk with wired internet connection and good seat to work on.There is only little noise from the airport.Had a good night sleep there for next day 11h flight.Not sure if they have rooms with actual walk in showers.I had requested a King with shower,got a double Queen with shower in the bathtub.Toilet is a bit too close to the bath for my liking.$20 for parking overnight, which is fairly standard in that area.As Hilton Honours member free to register wifi is free.The charging stations were a bit sticky because of the failing plasticizer I think?

Highly discourage folks from staying here. Lacks basic amenities, no room service, inadequate staffing, not shuttle or food on-site. No drinking water provided- Miriam at the front desk charged us $3/ea for small bottles of water.When I asked how they expected people to make coffee, she said people typically bring their own water. ??

The male staff at the front desk when I checked in at the hotel was very unfriendly and made me feel very unpleasant. What’s worse, I came back to the hotel room after dinner, and it was so cold because the heater didn't come out, but it took more than an hour to change the room, so I had no choice but to sleep late without taking a shower. I don't want to recommend this hotel to other friends, and will never visit this hotel again..

I requested for non-smoking room since I have bad Allergy, they gave to me the room that smoked in bathroom before me and it was smelly cigarette. I called them to let them know, all they said was Oh! Not even apologizing, not even offering the room change. I tried to open the window but even the window can not be open . 2nd problem with this hotel, they won’t give you any shower cap, very basic bath item that all the hotels provide. I was in this hotel 4 weeks ago and they provided but this time they said they don’t have any more. 3 rd problem with this hotel is if you try to call the front desk from the room using room phone , they don’t answer but if you use your own phone and call they answer. 4 issue with this hotel is they advertise free Wi-Fi but the network speed is too weak so you have to purchase the Wi-Fi . All and all this is not good hotel to stay. I will never recommend this hotel. The quality of the room and service for what they charge is very awful. You better go with Hilton brand itself not Garden inn.