Wokcano - Burbank

Very slow service. Sat at bar 4 times in 2 months and always slow. Never asked if I want another drink or a refill. Had to ask for to go boxes. Ignored. Sad. Food is good.

Loved it! Really enjoyed the food and the service was great too!

Great sushi! Highly recommend the spicy garlic edamame too.

This is a chill spot to enjoy some delicious sushi. A close friend and I wanted to meet up and I had suggested sushi. They knew exactly where to go Wokcano. They patron Wokcano regularly for happy hour and it was a no brainer. I was impressed with the professional, courteous staff, the vibrant atmosphere, and the selection available on the menu of both drinks and sushi. I am looking forward to enjoying Wokcano again.

Today me and my family went to Wokcano in Burbank. The front host was helping someone pay their bill. I asked if we could sit by the booth at the bar, she said sure we all sat down and less than a few minutes we all said it smells over here like sewage. So we got up and asked the gentleman who now was in the hosts spot who happened to be the Manager by the name of Kevin if we could move somewhere else because it smells over by the bar area like sewage he said we had a leak and were letting it dry out .I didn't see any fans or blowers either way he asked the female host to sit us all somewhere else, so she takes us to a small table at first where we all didn't fit since it was a table for 4 people, so she said let's move over here which was a corner booth and we all fit comfortably. We sat down and noticed how dirty the booth was just taking a look at the pictures. The picture frame above us was covered with dust that looked over a 1yr old of dust and the walls were filthy with stains everywhere. I asked our waitress if she could get the Manager for me she said sure .The manager was Kevin he walked over and said did I have a question and kneeled down by my side of the table and I said to him as a restaurant owner myself this place is filthy just take a look and he said my mistake I must of overlooked this area .I said to Kevin how can you overlooked this filthy it looks like it's been here over a year, and I told him I was going to take pictures and send it to their Cooperate office he said that's fine. Kevin sent over 2 female waitresses 20 minutes later to wipe down the dust also by the window seals next to me. I also asked Kevin why the food isn't the same as their other location in Valencia he said were all different that I don't understand why it would be different since its all the same Franchise. We finally received our bill it was $208.00, and I told my wife to take a look at it to make sure it was correct, and she noticed a $26.00 meal we never ordered and when I told my wife to take a picture of the receipt the waitress grabs it and says I think I made a mistake? No she was trying to add a meal on our receipt for us to pay maybe for her meal till she got caught she revised the bill and brought it back at$184.01 we paid the bill and as a courtesy left her a $20.00 tip .I will not be going back here and before I forget my wife wanted to use the ladies restroom before we left so we all waited for her outside of the Restaurant and she came out and said the bathroom was filthy with a bag of Burger King in the toilet .I hope the department of health and safety shows up here. Kevin should be fired for doing a sorry job by not keeping the place sanitary for paying customers.