Starbucks - Buford

I visited this location for the first time and was overall pleased with the service. The restaurant is well-maintained and clean, making it a great spot to gather with friends and family.

The restaurant is very clean and the staff is friendly. My only issue is the inconsistency in the quality of the drip coffee, particularly its temperature. It might benefit from better quality control to ensure more consistency. Overall, I’ve had a great experience during my visits.

However, the restrooms could use some cleaning, and I felt that the manager, Lauren, could have been a bit friendlier when she asked if I was waiting for something and why I was recording. I explained it was for a review of the restaurant. Given that this location is near the Mall of Georgia, I expected a higher level of customer service. Hopefully, things will improve next time! Thank you, CORY, for your help!

This is the slowest Starbucks I've ever been to. I waited about 45 minutes for my drink, and when I received it, I noticed it wasn’t filled enough. When I asked why my drink was short, the staff member said it was just missing some ice. He offered to add more ice if I wanted it to look fuller, even though it already had some ice in it. You can see in the picture that I haven't even taken a sip yet. I would not recommend this location.

This Starbucks frequently closes its café, even when there’s adequate staff available. It makes it very difficult to grab something and go. The drive-thru line is incredibly slow as well. However, mobile orders seem to be handled smoothly inside.