Mcdonald's - Brusly

It takes 15 mins in drive thur to get your order and when you pull up the window, you are told to pull up and wait another 10 mins for your order. Most of the time your order is not right. My wife order 2 apple pies she was told no they refuse to heat the pies up. This place is very slow customer service if horrible. I will not be coming back there no more ever.....

Seems like they have new staff that is all very friendly it no longer takes an hour to get food. Big improvement!

The night manager DENARD is HORRIBLE. Usually this location is ok until you come and he's there the other workers seem to be nice. The Manager DENARD (short, pudgy, bald head) is so rude to the customers for no reason. Me and my daughter arrived to the drive thru around 9:00pm after waiting in the line close to 40 min (multiple cars drive off) we made an attempt to order on the speaker no one said anything. So we drove to the order window he was angry with a nasty attitude we simply attempted to order but he turned red and was very hostile he told us to drive around we then drove off. Every time he's at work he never takes orders he have you just waiting at the order window. Four cars drove off bc they were tired of waiting but seems like that what he wants the customers to do drive off. He's HORRIBLE I don't understand why they just don't get rid of him he really makes this business look bad.

My food was fresh and hot ALL OF IT! I went at night around 10:45-11 pm. Best experience Ive had at a mcdonalds in years! thank yall for all the hard work yall do!

Pathetic. Worst mcdonalds in the area. 2 people working on a busy Saturday morning. Someone needs to tell the people in charge to stop hiring democrats. Maybe then it would run right.