GruyÈre Grill Sa - Broc

The room was clean. The beds were partly broken. The mattress awfully soft. I had to ask 3 times for extra pillows.The bedsheets had holes, buttons were missing, the zippers not usable. The Portuguese cleaning lady friendly and helpful. Hotel is well situated near train and bus stations but very noisy because of traffic. The reception is at hotel bar and nobody spoke Indian as mentioned on website. The elevator is very old and small. Would not return there unless they refurbish. The restaurant was ok. The staff were nice. The pizzaiolo Alessandro did a great job. The rest of the dishes were not so good. The chef Alexandre Royer lied about the sauce au poivre as it was not freshly made. I ordered bruschetta and received toasted bread with olive oil and cherry tomatoes, no salt, no pepper, no garlic. I ordered the meringue with Gruyère cream but they had no cream. It 's odd as this is the regional specialty. The french fries were lumpy. They often mix-up the dishes, for example: salad or fries missing. I suggest only pizzas.

I stopped here for a drink because the hotel-restaurant has a great view. I ordered a lemonade, but the waiter confirmed my order as Sprite. I clarified that I didn’t want Sprite—I wanted lemonade. He assured me it was fine. In the end, he brought me a Sprite with a lemon slice. That’s not lemonade. I would have preferred honesty if they don’t serve real lemonade, instead of just pushing a sale. Poor service! I strongly do not recommend this place. If I could, I would give it zero stars.

Rude staff, frozen pizza, even though there is a sign with a large poster where it says “best pizzeria in the region” I rather think it is the best pizzeria in the alley one of the waiters was quite nice but everything else is zero.

The pizza is mediocre.. this one was burnt you better buy a frozen pizza In addition, I asked for ice cubes, they were served to me in a glass without a spoon, I had to put them in my glass myself.. “best pizza in the region? I doubt

We ordered 3 different pizzas to take away. All 3 of us were consecutively sick with high fever and food poisoning. I even ended up in the emergency room. I am very disappointed, however, a few months ago we were still eating there and we never had a problem before the change of cuisine.