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フィードバックを提供するRare to find exceptional Italian food that is consistently great. Valenti?s pizza was delicious and light and the salads each had their own mix. Really enjoyed the local hospitality and care the team at Valentis brings to dining in Broadview Heights!
Took my nieces for their first high tea this past Friday at the Broadview Hts location. It was lovely for the most part. The tea we chose was scrumptious and the food items were very good although there were way more sweets than savory items on the tray. It's too bad that there is no choice at all in what you get on your tray. You get what you get, but luckily it was mostly all delicious. Our huge, huge, huge disappointment was with the Macaron! It was an awful, icky sweet fail. We could barely swallow the bite we took to taste it. Even my nieces could not eat it. The place is called the Macaron tea room the Macaron was the worst part of the experience. I did let the server know and she said she'd let the kitchen know she gave a weak apology and stated that sometimes the baker likes to experiment with new flavors. No offer to replace it with a different flavor or anything. I had a real problem with that and I did mention it again when we were standing at the bakery section looking at all the other Macarons in the case. I had fully intended on leaving there with at least two dozen Macarons (which would have cost me $76), but after no offer to make things right with my one small dislike, I left without spending another penny and unfortunately, I will not go back. I told the server that it was a huge business mistake for the owner not to make this right and make sure we were completely satisfied. Their high tea is $54/per person. That's expensive for tea and some tiny finger sandwiches and sample sized desserts plus a horrible Macaron. Obviously this owner has no interest in making sure the customers leave satisfied. Months ago, I couldn't get a reservation the week that I wanted. This day, the place was empty! Perhaps that's a sign of others having some satisfaction issues as well. I'll give them a 4 because the remainder of the tray was all good and the tea itself was delightful. The server was sweet and she was attentive.
Macarons were poorly made, and the hostess made us feel like we weren't wanted there. My sister is autistic, and loves anything to do with England. I thought this place would be perfect, I was wrong. Very snooty, will not be returning. Kelsey Elizabeth Cakes in Rocky River has better products and a better attitude.
Right when my husband and I walked in we felt a warm, welcoming, everyone is family atmosphere. There is live music every Wednesday night. The band was wonderful; playing dinner music and later some dancing music. The food tasted delicious and cannot wait to come back to try more.
I was there on a Tuesday for dinner and happy hour. Happy hour was nice with $5 martinis and $5 appetizers. Got the meatballs and the bruschetta both were delicious. We ordered a pizza off the menu which looked and tasted really good. They did forget to put my pizza order in so we sat drinking wine for about 40 minutes without food. They apologized and said they would take it off the bill, and never took it off the bill. The atmosphere, and the wine were all good so it wasn?t that big of a deal. Responding to owner No, they did not take it off the bill. I thought it was worth noting this happened. But we did end up getting the pizza after the long wait. It was delicious and cooked very well. I was not mad I had to pay for it, but a little disappointed about how it transpired. We will without question be back as I feel this was an honest mistake. And we were overall happy with the rest of the experience. Speaks volumes that you reached out so quickly! Thank you!