Chen Kai - Broad Channel

Terrible food and service. Ordered spare ribs and they were scraps from the bottom of a pot meant for the trash. NEVER ORDER FROM THIS GROSS ESTABLISHMENT!

Refuse to deliver to door always tip 20% every time

I put 1 foot in, then turned around and ‍ right back out. If cleanliness is not a priority, then I can't trust the quality of service or product you serve

How can Chinese people, operating a Chinese food restaurant, be so terrible at making Chinese food! Food was flavorless, everything tasted like white rice. On top of this. They charged me $15 for a large order of chicken with broccoli and $16.50 for spare rib tips with shrimp fried rice. And $9.95 for general tso but everything delivered was the same size and portion. I called them, a girl said manager is on the phone she took my number and didn 't call back. Don 't we all already know that Chinese places have caller ID and already know your number? Now when I try to call back it just rings and rings until I get the fax machine sound. I wouldn 't ever use a delivery company with this restaurant, in fact I learned my $70 lesson. I won 't ever buy from them again. Order at your own risk, just know that the negative reviews on here and more than likely true and I wish I had listened to them. A restaurant should work hard for my money and be accountable when they mess up. I bet you if I went in person, things would have been much different, in fact I would have had the chance to decline the food before paying. Happy garden making sad customers.

This was the worst Chinese food ever !! They brought me burnt plaintains !! I waited over an hour for my food and they had the audacity to bring burnt food !! And the shrimp and broccoli was drenched in sauce !!! I couldn’t eat anything !!