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フィードバックを提供するOh dear. Book at your own peril. My sister and I booked VIP seats at drag brunch and came from London to enjoy what we thought would be a brilliant afternoon, only to find the venue locked up and no sequins in sight. Turns out there was no show that day but Proud had booked us anyway and taken my sister's money. No warning. no apology. On calling customer service and accounts my sister was offered an alternative date but having wasted not only return train fare, the expensive ticket money and our time, we were understandably not up for risking more disappointment and so asked for a refund, as we are entitled to do. No word from customer service, no word from accounts and certainly no sign of a refund. Don't waste your time or your money.
Treated my friend to a VIP night out at the club…Dolly the host was brilliant and kept everyone entertained throughout the evening. The other cabaret acts and the male stripper at the end of the evening was the icing on the cake! The food was very tasty …5 courses which included tiramisu for dessert…definitely worth having the meal there. We were sat in a booth near the stage so had a perfect view of everything.
It’s shocking to see so many 5 star reviews! Not only do they scam their customers out of money by not responding to refund requests for months they also do not pay their hard working waitress’. Most of the reviews give credit to the staff and entertainers for making their night, yet they are frequently not paid for their efforts. If you have any morals do not give this place your money…they should be ashamed of themselves, although the owner seems to be doing well for himself!
SO MUCH FUN! The friendliest, most accommodating staff and such a great show. We did the bottomless brunch for a large hen party and all had a brilliant time. As some other reviews have said, it IS expensive to drink there, the service charge is 15% and there is a £2 per head charge too, but we thought it absolutely worth paying to support the industry and such a great venue. The bottomless cocktails were tasty and the refills were prompt, we didn't have to chase them. The food was lovely. Small portions but we all said we wouldn't have wanted a big heavy meal and we spent most of our time up singing and dancing anyway. I will definitely be going back!
Scam! They advertise, sell tickets and on the day of show cancels the event. To add they never refunded. Ample calls and email with no response. We lost over 500pounds. Please do not fall for their false advertisement. Many people have been conned.