Philly Soft Pretzel Factory

Always delicious! Friendly service. The older woman who worked the window today was my absolute favorite interaction I had in a business for a long time! She had the best vibes and asked me if she needed a granddaughter because I was totally voluntary! But that's good as always!

New to area but WOW I'm a new fan. And excellent customer service. Really nice drive thru and staff. Helping with recommending dips.

Very busy yesterday for Super Bowl Sunday but everyone was working hard and very efficient at getting orders ready. Great job!

Great pretzels, great price! We had a random hankering for hot pretzels we live near Carson Street so we usually go to the pretzel place down there, but they weren't open so we googled and found Philly Pretzel Factory. We got a pretzel wrapped hot sausage and the five for $5 pretzel deal with nacho cheese for dipping. It was more than enough for three people, we had two pretzels leftover initially, but they got eaten within another hour lol. The pretzels were warm and plump and very good. Well salted and they come attached to each other as a long multi-pretzel tower thing, it was pretty sweet. The ones we got were super fresh, and the cheese sauce was good; basic nacho cheese sauce. The sausage roll was good, little dry so definitely was enhanced by dipping in the cheese sauce or a little ketchup or something. Will definitely come back and try some of the other things, especially with the prices and quality of our last order!

Pretzels are always tasty. Originally from NJ so it's a little taste of home.