Buffalo Wild Wings - BRICK

I visited on a Tuesday afternoon when the restaurant was not very crowded. I was lucky to receive excellent service, enjoy hot food served in a timely manner, and be attended to by a lovely waitress. I have no complaints at all!

I visited this restaurant for lunch, and it took 10 minutes for anyone to take our order. After waiting over 30 minutes, we thought our food was finally on the way, only to see another table that arrived after us getting their meals first. When my friend asked the waitress how they received their food before us, she reacted defensively and walked away. Frustrated, we decided to leave. We had only ordered boneless wings and onion rings. Other tables appeared to be waiting even longer than we were. This will be my last visit. I wouldn't recommend the Brick location.

I’ve experienced missing food three times in a row, both when dining in and during delivery. Tonight, they attempted to substitute 10 wings with fried pickles instead, thinking it was acceptable to get away with that on a delivery order.

I was seated and than NOTHING......sat here with my girlfriend and her son for 9 mins with no one coming over to the table..no one came til the greeter came by and I said what no one works here .he took our order..as you see there is really NO ONE in here.if my girlfriend wasnt hungry i would have left.doesnt matter what i ordered or how good it may or may not be,first impression is everything to me.being left to just sit like I was non existent ruined my whole experience at this Buffalo wild wings...

I've placed orders here more then a few times and every time I have, something was always wrong with it. The most recent time, I requested the wings be extra sauce and I even called the restaurant to make sure they would do it and when I picked up the order they were pretty much bone dry. It may seem like a little thing to complain about but traditional wings are very expensive and we spent over $80 dollars that night for food that wasn't prepared to out liking. I called to let them know about my experience and the Manager I spoke with seemed very nice and understanding over the phone and offered to comp the entire meal, which I had no expectation of, whatsoever. I just called today to place an order, and the gentleman I spoke with said the order was comped $5 dollars. I don't mind the $5 dollars, but I do mind being told one thing and then being given another. We will NOT be ordering from this place again. Whenever I want buffalo wings I'm ordering them from my pizzeria, they are more cost friendly and taste better!