Panera Bread - Bowie

There aren't many dining options in the Bowie area, so I thought Panera would be a reliable choice. However, the service here was not up to par for a chain restaurant. After placing my order, they simply left my food sitting there. At most other Panera locations I've visited, they either provide a buzzer or announce your name when your order is ready. To make matters worse, they also forgot to prepare my sandwich. By the time I received my food, it was cold. I ordered the flatbread pizza with pepperoni and sausage, and it was quite disappointing. I think I’ll stick to my usual Panera location in Columbia from now on.

I ordered through the app, and while my order came out quickly, my mom's was completely forgotten, along with our sides. The employee apologized and assured me it would be out soon, mentioning they were just putting it in the oven. Ten minutes later, I was still waiting. Finally, one staff member acknowledged me and confirmed they had forgotten about the pizza—again! It wasn’t a particularly busy time, just a standard day, and I’ve certainly seen this place much busier. Even then, I wouldn’t mind if it was packed; at least then I’d understand the wait. The food, when it finally arrived, was good, which is the only reason I’m giving this place three stars.

Finally used the last bit of change on my gift card. Food from this place is always satisfying, light and fresh.

Lunch for a meeting on Friday, 23 september. my lunch was ordered the day before to make sure that it would be ready for pickup at 11:30. I do this briefly. They got my order not correct and at worst I had ordered many salates, but they did not even contain a fork or serviette when they packed the lunch breaks. I was so embarrassed and angry to open the lunch packages. Moreover, they did not even mark every lunch, as I was with special needs at the participants. a good example of bad services. my dog home can make it better. never again. I would give them a negative five stars if I could. in a word you suck panera.

I like panera bread. Unfortunately, this location panera is really disappointing the place was not clean, the coffee was completely empty and my friend ordered a coffee and when he got it, it was cold. I've gone too much paneras, and this one is missing in the service. I would say that the personal would be good, but everything else didn't work for me. it seems to have gone downhill since covid. I'm sorry to say. I hope it'll be better.