Starbucks - Boston

A usual Starbucks, nothing out of the ordinary. Just a tight fit in the back as you wait for your coffee. Perhaps fewer floor stands for coffee bugs and brew-at-home machines would make it easier to move around.

Staff is good, but given the tiny space and the plethora of Berklee kids content to use it as their own private dorm annex, they really should enforce some anti-loitering policies. Kids, you've got your very own plush lobbies roght across the street and right around the corner that we grownups can't use. Show some consideration and relocate after a reasonable amount of time.

There’s a barista here who is always so lovely. They always ask how to spell names, work quickly and efficiently, yet still find time for a joke or a compliment. While they do make mistakes occasionally, I can't really blame them considering the high customer-to-barista ratio. They are always very apologetic and quick to resolve any issues. In my opinion, this Starbucks is one of the best I’ve been to, especially given how many college students frequent it.

The staff there provides exceptional customer service. They're incredibly friendly, ensure your drink has just the right amount of sugar, and even ask how to correctly pronounce your name.

The food is excellent, and the staff is very friendly, but it can get quite crowded at times. There are moments when the line stretches out the door, and the waiting area for drinks can become really congested during peak hours.