Mcdonald's - Bolton

Last couple of times have been very disappointing. Upstairs there are always gangs of youths who hang around unchallenged by staff. 2 boys were smoking while staff on their break ignored them. Last time youths were kicking a football around. It's like the staff have given up. Gang of lads vaping in the toilet. Today there was at least 15 youths with no food all sat at tables.

Waited 25 minutes for breakfast finally give in when I spoke to the manger Kate who was ignorant and wasn’t even bothered when I asked for my money back.

Absolutely useless service both in restaurant, on drive thru and all delivery options, the mcdelivery being the worst, but that aside every time I order from here there is at least two items missing from my order and to be honest its quite unacceptable, its like the staff don't even care about their job, super greasy food, just lobbed in the bag, not great at all.

This is what I found when I opened my lunch at work. Someone thought it would be funny to take a bite of my burger. I was furious, to say the least. I've never written a review before, but I had to share this experience.

This should be renamed Drive thro park and wait and wait. No matter what yo order you will be invited to park up . I have tried lots of combinations or orders but you always end up waiting. Appalling customer service. Needs someone to come in and sort it out.