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フィードバックを提供するI haven't been to Rock Bottom for quite a while and this is the first time at this location in Bolingbrook. I came here for lunch with my friend. Julia was our server and was so attentive and sweet. She provided great service! I understand from the hostess that they have a new menu. There are a variety of things to choose from from appetizers to salads to handhelds to flatbread and entrées. I'm not a beer drinker, but they have a lot of beers...duh, they're a brewery. I was so happy to find that their handheld sandwiches and burgers can come wrapped in lettuce. So I opted for the chicken avocado sandwich and a lettuce wrap. Instead of waffle fries that come with sandwiches, I substituted the cauliflower rice for an extra dollar. The chicken sandwich was so delicious with fresh avocado, tomatoes and lettuce. The chicken was grilled perfectly with melted cheese on top. It Was so good! However, the cauliflower rice had no taste at all. I was really disappointed with it. I added salt and pepper, but it really needed some other kind of seasoning. They definitely need to work on that. Cauliflower rice is bland and you really have to amp up the flavor with seasoning. My friend had the tacos and they were plentiful and she said delicious. She opted to get the mac cheese instead of the waffle fries and that looked really yummy. I would definitely go back to this restaurant especially since I could get a sandwich in a lettuce wrap. I do wish they would offer a turkey or a portobello burger. Something healthier options.
Got here at 6:35pm because we needed a quick bite to eat. Our goal was to be out of there before 7:15pm to catch a game. Wow our hostess and waitress did an amazing job! My daughter and I ordered the wings and calamari. It came out right away and they were delicious! I LOVED the calamari (my daughter's order lol)! The breading had the perfect crunch and the calamari itself was soft and flavorful. The dip was amazeballs too. The chipotle wings were on point loved the sauce! The chicken was a little on the dry side but the sauce made up for it. We were out of there by 7:10pm...just in time for the game! Excellent service!!!!!
I absolutely love Rock bottom! The staff is great! Annie is Great!!! The bartender is super cool, I just keep forgetting his name maybe too many beers. I'm sorry bartender, you are the best though The nachos are my favorite. The ribeye is delicious, the chicken sandwich, the pizza, the baja fish tacos, the burgers, the wings, the Mac and cheese Lol!
I unfortunately didn't check yelp prior to eating here. Service itself was not bad but the food was very plain, unseasoned and made incorrectly for both our orders. The hamburger was to be cooked with no pink and there was plenty of pink. Avocados were hard and tasted like they were frozen? The menu is super small and there are very few choices. The manager was helpful with our issues but unfortunately couldn't help with the fact the food was bland and cooked incorrectly. The star was the pretzel appetizer which was good.
I really enjoy their food I would give them 4 stars for food quality), but they miss the details a lot and it makes it much less enjoyable to eat here. We've been ordering their food through Doordash lately due to COVID, and last week I ordered a huge entree salad and it came only with one tiny little container of dressing barely enough for half the salad. I ordered the same salad this week hoping to specify to include extra dressing, but I can't because the restaurant has turned off special requests and comments through Doordash. I decided it would make due with just one little dressing again and this time it came with NO dressing. Just a big dry salad with nothing to put on it. I don't recommend ordering them through Doordash unless you want to deal with missing items. *upgraded to 4 stars after speaking with management*