Dunkin' - Big Flats

Horrible Service: Take out Meal type: Other Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: Iced Latte

The cold brew I ordered was disgusting and the hash browns tasted cold and stale.. Everything went in the trash.. Everything is so expensive everywhere it seems like people could put a little effort into doing their job properly, if not then they should get a different job.. Food: 1 Service: 1 Atmosphere: 1

For being busy all day long. They keep it together pretty well! Great coffee! Food: 5 Service: 5 Atmosphere: 5

Lacks good work ethics. You can tell when there's a good employee, and they're suffering. Service: Take out Food: 3 Service: 2 Atmosphere: 2

They are absolute morons here. Every. Single. Time- they mess up my order. My boyfriend just talked me into going here and giving them ANOTHER try, despite my wanting to go to the Center Street location a few miles away instead. We ordered, VIA THE APP, to avoid any mistakes. We got TWO BREAKFAST SANDWICHES. Both were ordered on everything bagels, with cheddar cheese, egg sausage. They managed to get the egg sausage right, but when we opened our order at home, both were on SESAME bagels. Both had gross AMERICAN CHEESE. And once again, I’m asking myself WHY I wasted time money even taking a chance on these idiots. Because this is ALWAYS the result- not at Dunkin, but at THIS PARTICULAR LOCATION. There’s a janky “sticker shop” selling bootleg weed right next door- is THAT the problem?? Are they all so high that they can’t manage a simple breakfast sandwich order? Or are they just all that stupid incompetent? I’ll never know- but now my bf understands, WE DO NOT GO TO THAT LOCATION. Because I DON’T WANT TO THROW AWAY MONEY ON ANOTHER ONE OF THIS LOCATION’S “MYSTERY BAGS” OF FOOD. Even with a sticker RIGHT ON THE BAG SHOWING THE CORRECT ORDER, these clowns apparently aren’t capable of reading an order ticket correctly assembling a 4 ingredient sandwich. Bravo. Dietary restrictions: DO NOT GO HERE IF YOU HAVE IMPORTANT DIETARY RESTRICTIONS OR ALLERGIES AS YOU DO NOT WANT TO DEPEND ON THESE EMPTY-HEADED MORONS TO REFRAIN FROM MAKING YOU SICK (OR WORSE). THEY ARE TOO CARELESS AND/OR INCOMPETENT TO HANDLE SOMETHING AS IMPORTANT AS AN ALLERGY OR RESTRICTION.