Pupuseria La Familiar - Beltsville

The food at this restaurant is great, but the service leaves much to be desired. My wife ordered the fried fish, which she absolutely loved, and I had the traditional pupusas, which were quite tasty as well. However, the attitude of the waitress was disappointing. I don’t expect to become best friends with the staff, but the waitstaff seemed indifferent and uninterested in the customers. They were quite standoffish, which made for a lackluster experience. The overall atmosphere mirrored the service. Again, I don't need to be chummy with the staff, but a friendly smile and a warm welcome go a long way in making customers feel valued. While the food can be excellent, the poor service is likely to keep me from returning.

I ordered takeout because I know the pupusas are delicious, but I really dislike having to beg for curtido! I got 10 pupusas and only received one tiny bag of curtido. So disappointing!

The food is good and the customer service is decent, but the place has a musty smell that is quite unpleasant. I'm not sure if it's the damp carpets or something else, but I've been here at least five times in the past year and that smell hasn't improved. It seems like they reuse the tomato sauce, as it definitely looks like it's been mixed with the new. Overall, the food is good, but the unpleasant odor is a significant drawback.

The food is amazing but over the phone they said that it will be in 30 minutes but it ended up being 1 hour waiting for it.

Randomly was in the area and had their pupusas and it was fresh, hot, cheesy, and perfectly delicious. Just what I wanted. Not sure about the rest of their menu, but their pupusas are on point. This is a place where a lot of locals go and their staff are all Spanish speaking. Will be back again!