Dynasty Chinese Restaurant - BELMORE

Forbearance! the owner is racist, manipulatiw and he will try to steal their deposit money by making it hard to get a refund. I had to call my bank and open a dispute to the recovery to get my money back. had a booking for. a dinner for 1 month later and they asked to pay $100 on the phone, so we gave them credit card details, but later on the afternoon we changed our mind and decided to go to another restaurant, so we asked to cancel a booking, but the owner said he would not refund the money if we went physically there. So they could charge me over the phone, but they couldn't refund without going there. I told them that I live 45 minutes away and we wouldn't go all the way back and forth just to get a refund. when I called the bank, I was told that who was a merchant in the position to load customers remotely, they should also be able to reimburse remote / online, so clearly this owner was. very dodgy and manipulatiw. Instead, the owner gave us the blame to say that it is their problem, usually when a person made a booking nobody canceled. He also spoke many unrelated things like "we are from different worlds, their English is different than mine" and he hangs on us. very racist. this is the first time that I try a restaurant to steal the payment by accusing the customer, moreover the booking is for 1 month later and it is not last minute cancellation. they have mentioned nothing about NON-refundable deposit or other deposit policy. what they do is illegal. if I did not urinate from the owner on moral, integrity and apathy, I would not trust her restaurant. they never know what they do behind the kitchen, I would never trust people lacking integrity and moral. I think the majority of the 1 stars here are real, maybe they should read the 1 star reviews here thoroughly before they decide to go to the restaurant. do not trust them completely the 5 star reviews some of them are faked by themselves. they were warned.

Our last visit in this restaurant has left us very disappointed. After arriving on time at 19:30 clock for our booking, we waited for 20 minutes before a table was made available. 30 minutes before our Entree Order. after another...60 min, our order did not yet arrive at this point, we complained to the waiter and also to the floor manager. we also complained that other tables received their meals before us, although these people arrived well after we had set ourselves. we finally got our escape 15 min after re complaining. that was approx. 2 hours after arrival in restaurant. our main courses lasted another 50 minutes to arrive, but only after I cancelled the order. the manager offered no explanation why our orders lasted so long and why several other tables were preferentially served before us, although we sit first. the whole experience was terrible, frustrating and has a ' bad taste in our mouth leave '

I called to make a reservation, but was informed that they don't take reservations; I was told to come in and wait. Upon arrival at the restaurant, I was abruptly told that there were no available tables and to leave. I understand if there are no tables, but it was frustrating to waste my time coming and waiting for a table, only to be turned away when I arrived.

After spending 5 weeks in the country, we were eager to dine at Dynasty. The food was just as great and delicious as always. Having dined at Chinese restaurants overseas in the USA, we can confidently say that Dynasty is among the best we have tried. The staff was receptive to feedback as well - when we found the fried rice a bit oily, we mentioned it and they promptly addressed the issue. Overall, it was a fantastic culinary experience.

This place was horrible. Service was very slow, the food was horrible and got food 1.5 hours later. I wouldn't feed this food to my dog if I had one. Got the bill and they had overcharged us by $50 for drinks that we didn't...even order. They even had the nerve to ask me if i would like to leave a tip. 2 surrounding tables next to us were overcharged as well. Never ever will i go back to The Dynasty. Croydon Park Chinese is the best however they were not open on Easter Sunday.