Denny's - Bangor

Unfortunately, the younger staff members often seem disinterested in providing good customer service. Despite these issues, most of our visits have been pleasant if you can overlook the mess. However, I felt compelled to write a review after today’s experience. The outside area was particularly littered, and the entrance was in a terrible state. Inside, the floor was slippery—likely due to the weather—but there were no warnings about it. When I arrived, a staff member seated me at a different table from our usual spot, explaining that they needed to keep some areas open for other customers coming in at that time. There was only one other couple present. After being seated and mentioning that I was expecting two companions, the staff member proceeded to seat a family of four without even asking if I would like coffee or anything else. I had to get her attention as she was attending to the family and ask for a cup of coffee. A few minutes later, a young man came to take drink orders from the family. I got up and approached the cashier area, where my waitress was preparing drinks for the family. She assured me she would be right over. At no point was she rude, but after delivering drinks to a table that had arrived after me, she finally brought my coffee. I also noticed that, at least ten minutes after my arrival, other customers were being seated at our usual table. When my friends showed up, she took our orders, but one friend commented on how long it was taking, even for simple senior citizen meals. When the food finally arrived, my two eggs over easy turned into one semi-over easy and one fried egg, with two dry sausage links and very burned hash browns, served on a regular plate. One friend's "build your own" order was on a very small dish, while the other order was acceptable. I was hesitant to return the food since my friends had to get to work, but I mentioned the issues when checking out. The supervisor was understanding and even offered to comp my breakfast, which I declined. I wasn't looking for a free meal; I just wanted someone to acknowledge the problems and take corrective action. I appreciate that Denny's is a 24-hour restaurant, and I’ve enjoyed dining there in various parts of the country. What troubles me the most is that this Denny's is conveniently located off the main freeway, especially during tourist season. I really don't want a free meal; I'm just looking for answers. I understand times are tough, but that shouldn't excuse cleanliness issues or a lack of customer service. I can't shake the thought that if this is the condition of the dining area, I can only wonder what the kitchen looks like. Thank you for your attention to this matter.

The young man who took my order was very polite, fast and knowledgeable of his job. the loaded veggie omelette was to die! sweet cooked exactly right and the eggs were beautiful and fluffy. my coffee or ice-water never met empty. it was a great start in my day.

We had 4 people 4 breakfasts, 4 coffees. bill was $85.00 annoying cup coffee over $3.00 not star bucks.) will never go to a denny again. they were known for a good breakfast at a reasonable price.

Eating was good, but the bus boy had body smell so bad. I told the manager that she said I know. we moved to another table. we went back a week later, n the same. we were not here. we went to gouverneurs. the smell was much better

Cute facade of an old diner with shiny chrome.Very clean and my waitress was friendly.Only downside was how expensive it was for breakfast. I had chicken fried steak( small steak) with scrambled eggs, hash browns and a coffeeMy bill was $18.50, plus a $2 tip. Not priced like I recalled. Would not be willing to pay that again for a frozen steak patty.