The Firecrest Wendover - Aylesbury Vale

4 of us had a 730pm reservation under the name Scott we arrived at 720pm and were shown to a table we waited more than 20 minutes before a waitress could be seen this waitress started to clear the table next to us and until I asked can we possibly get a drink she then took our drink order and then our food the two tables behind us were filled and immediately served drinks but we still waited a further 15 minutes before any drinks came in fact our starters arrived before the drinks came .my starter was the patty but when this arrived no toast only a slice of patty the main meal came but by this time our joyful mood had gone my guest that ordered a keg beer sent it back as was warm and undrinkable in all a total miserable Saturday night out and costing us £200 approximately as I didn’t pay so didn’t see the bill no tip was given I recommended this place to my guests to my regret really bad service can’t tell you enough how bad the whole experience was. Christopher Powell

We had a fantastic meal yesterday before going on to a concert. The food was tasty and well priced and presented nicely. The service was amazing. Particular thanks go to Charles, who served us. He was chirpy and pleasant and made our meal extra nice.

Good quality awful. Mac cheese did not look or taste fresh. Cheese congealed in a lump on the top. Aubergine dish the same. Small portions. Luke warm. Used to meet here regularly as half way for friends. We’ve decided to go elsewhere now. Shame. It used to be great. Maybe new chef?

Service awful. Waiting time between courses long. A lot of food on menu unobtainable. Had to chase to order food. Wrong pizza brought to table so sent back and waiter returned with same wrong pizza. We had to insist on correct item being served. Had to chase bill which was overcharged then chase again to pay. Abominable. We were ignored by one member of staff when asking to pay etc. The Company is to blame for offering a discount then not providing enough staff or food. Such a shame.

An unexpectedly quiet and cosy venue despite being on a busy main road. Charming, eclectic and stylish interior, utterly delicious and reasonably priced food served by our waitress Sue, who is clearly a highly experienced member of staff. The service she and the team provided reminded me of all the excellent skills professional waiting staff were trained to have when I used to work in the business. We will be going back soon for sure!