The Coffee Bean, Aylesbury

Terrible went in there asked partner what he wanted was going to give order over counter lady said sit down il take your order waited fifteen minuets in that time she ignored us was cleaning tables no other customers we walked out she said sorry

I decided to try out an independent coffee shop instead of the Costa next door. The staff was friendly, the coffee was great, and they had a nice variety of cakes. However, there was a bit of a wait for my order even though it wasn't crowded. Unfortunately, I had to sit outside because they weren't dog friendly. The restroom and washbasin area were very dirty.

Good choice of food and it's lovely that an independent cafe has managed to survive despite a Costa being opened close by. It shows that people like having options and that Jansel Square continues to serve its local community

I will never understand why staff are rude to their customers that are super friendly???? Face like thunder the second we walked in, did not crack a smile the whole time we were there, everything was an effort for her. The cafe was deadly silent, no music, no customers, felt dull and boring. When you order some toast, all you get is a slice of bread cut in half that’s already got a tiny slithering of butter on it. Maybe two slices??? Maybe let the customer put the butter on? I saw the chef come out and just throw peoples food in front of them and walk off. Weird place, weird vibes, won’t be going back…

Love this place, friendly staff serving good basic food that’s freshly prepared at reasonable prices