Arby's - Aurora

Market fresh sandwich would have used more care, but overall fast and tasty eating.

The food was perfect, but it took about 25 minutes to get through the drive thru.

The wife and I came here for a quick lunch but that didn't happen. As soon as we got to the counter a staff member saw us and immediately turned around and walked away and ignored us for about 10-15 minutes. The manager then came from the back of the cooks area and took our order. When my wife asked for a typical roast beef sandwich the manager told us they were put of roast beef even though we saw them just making roast beef sandwiches not 10 minutes prior. We ordered our food and got our drinks and sat down to wait. The condiment station was completely empty and not stocked so I had to ask for napkins and straws. When our name was called the girl just threw our bag on the counter and walked away when I was trying to ask for Arby's sauce. I had to reach over the counter and get it myself. Not too happy with this place.

They didn't get my order exactly right, they didn't put cheddar on my beef n cheddar also no Arby's sauce on the bun, and I had to reach behind the counter to get my own Horseradish. Also the wait was 9 minutes, from the time I ordered till I got my food. The drive thru was was getting their food but their orders were not correct as they were coming inside to get their orders corrected. I still have them 4 stars as they were to busy for me to stand and line and make my order correct.

Chicken sandwiches are great, especially the buffalo chicken sandwich. The original is good too, but sometimes the chicken is seeping in oil.The workers are hospitable and provided great service, definitely deserve a raise if you're having trouble finding employees at this particular location!