Wendy's - Atlanta

THE GUY WITH DREADS AT THE MAIN WINDOW TOOK OUR MEAL WITH A WHOLE ATTITUDE HE DIDN'T ASK WHAT KIND OF DRINKS WE WANTED NOR DID HE ASK IF WE WANTED ANYTHING ELSE HE TREATED US AS IF WE WAS FINISH AND DIDNT CARE IF WE WANTED ANYTHING ELSE...WHEN I GOTTHE WINDOW I ASKED HIM WHY DID HE HAVE TO TAKE OUR ORDER RUDE HE LOOKED AT ME HANDED ME MY SINGLE DRINK THEN TOLD ME THATS ALLI ORDER WHEN I CORRECTED HIM HE TOLD ME HE DIDNT HAVE TO SERVICE ME THEN SLAM THE WINDOW CLOSE THEN PROCEED AS IF WE WAS NOTTHERE ..I TRIED TO ASK FOR A MANAGER BY WAVING MY HAND AT THE WINDOW THEN KNOCKED AND BLEW MY TRUCK HORN ...BUT STILL NO ANSWERAS IF I WAS NOT THERE ..HE WAS SO HORRIBLE!!AND I BEEN GOING TO THAT WENDY'S FOR OVER 5 YRS AND ITS ALWAYS BEEN AT NIGHT BECAUSEI LIVE CLOSE BY AND WORK CLOSE BY. I RECOMMEND NOBODY GO TO THIS WENDY'S AT NIGHT PAST 10 PM BECAUSE THAT IS HOW YOUWILL GET TREATED AND WHO EVER WAS THE MANAGER DID NOT CARE TO STEP IN TO SEE WHAT WAS GOING ON

As a deaf person, they shrug their shoulders when I told them I don't own a car and I can't hear through the intercom. I need to be able to read lips to get my order. Smh. The dining room is locked yet I saw 2 customers inside with their order and theydidn't have anything posted for me to read that their dining room is closed.

I visited this restaurant over a week ago and ordered two Baconator combos. I was charged extra for lemonade because they didn't have the drink I originally wanted. When we received our food, it was missing bacon and a slice of cheese. After spending $25, the manager refused to process a refund. I called the customer service number and was told I would receive a callback about my refund, but I still haven't gotten my money back or received any callback. I'm quite upset about this experience, so unfortunately, I have to give them 1 star.

This Wendy's dining room is never open. I don't understand why this location is still in business when they only operate the drive-thru. It's quite ridiculous!

The staff member was incredibly friendly and welcoming, and the food was delicious—fresh, hot, and spot-on. Thank you for the wonderful service!