Starbucks - Ashburn

I wanted to find Michael on one of the social medias and tell him personally there but I guess this will do! Michael you are one of the sweetest and most charming people I?ve come across in the last few years. I love the experience I have when I come by for my order as you light up any cloudy day even if it?s just a hello. I got my order today and just smiled so much in my heart Thank you for your kind words. I hope this message finds you and makes your heart smile!

Rude staff and management. Every time I use the drive through they are out of multiple breakfast sandwiches. I told the manager to put up a sign next to the item that shows they are out, not on the bottom of the board. They began doing this then stopped. Told me to take it up with corporate if I didn?t like how they handled it. Not at all how you treat a customer. Tight area and the drive through lines easily get backed up and can be slow.

I was thinking about their donuts and decided to stop in on my way home to get one... they didn 't have any. Davy 's the barista at the drive thru suggested that I go to Dunkin Donuts. ???? If I wanted Dunkin Donuts... I would have gone to DD. ???? I told him it is not the same . And he responded, oh it 's not. Has he not had a Starbucks Donut? Anyway, I opted for a Danish and a venti green tea lemonade with 4 pumps of sugar cane. They were good.

Went through the drive thru during this first visit. Ordered with no hassle with just a little bit of a wait, though I find that's usually some ridiculous order ahead of me. Once at the window, the transaction was smooth, fast, and Starbucks drinks were had.

Summer 2022. Too many times the store inside is closed, and the drive thru is a 15-minute wait. The baristas here seem nice and friendly. But very clearly the store is mismanaged and the customer have to pay the price. Go elsewhere.