Emperor's Buffet And Grill - Appleton

I 've always had solid experiences at Chinese Buffets but for the first time ever I had a horrible time.First time ever here, came in the late afternoon and was meeting up with a party here. They requested I pay before sitting down. Head count i gave the front desk was 3 2 adults, 1 child.)When they rang up the bill it came to $50, turns out they charged my child an adult $15) for dinner.Oh well I figured, nvm I 'm here for my party.Went for food, noticed that some of the food was stale probably sitting out past 2 hours. Hilariously they had a baked Salmon dish but you could clearly the meat was Tilapia or Swai-like.There were no servers, it is all self-serve drinks included)They had a person coming by to pick up dirty plates and clean tables.Felt like for the price of $50 you better be off eating at the Pizza Hut across the street.Would not recommend eating here unless they step their game up.Otherwise a money grab.

Worst Chinese buffet in town!Food is always so old and their customer service is horrible! Last time I’m here!

Someone was playing the sound of a dog whimpering, watched a worker add the new food on top of the old food at the buffet! A worker cleaned my table off , dictating that I should leave after two plates. Shut this place down ! Every bite I took was hard as a rock! I can’t believe people take their families here.

I've been there a few times for lunch, and it was good. But when we went tonight. 7.00 pm on a Friday night. They weren't really busy. What food there was was good. But when we made our first trip to the buffet, 13 of the food selection pans were empty or had a little old dried up food left in them. When we left 40 minutes later, 10 of the 13 were still in the same state of emptiness as when we got there. But yet the cheap foods chicken, green beans, cabbage, ect where being refilled. Mind you, they are open until 9.00 pm. I don't mind paying $16.00+ for a buffet that has some shrimp, fish, artificial crab, and crayfish. But for chicken and vegetables that's too much. We will be going back to our old standby Chinese Buffet in the Northland Mall. Was looking forward to a change. But I'm very disappointed tonight. When I saw a full pan of strawberries, I was looking forward to a bowl of them with ice cream, that was until I went to get some, about 1/2 of them. Had soft spoiled areas on them, thats when I figured out why the pan was still full

Food lacks quality and staff have no manners I the customer said have a good night there employee respond “yeah”