Ihop - Anchorage

Enjoyed food service customer welcomed my husband as Veteran Vet

I had the new spinach and red pepper crispy waffle staff and food was good.

30 min wait for table, 15 mins wait for server, 30 waiting for check.

Whoever the dude at the counter was very rude. When arriving, I am formed them that I was grubhub there to pick up an order. Immediately, Mr. GM, the dude who was at the counter started yelling, saying it was a scam, etc. When there is an order showing on my phone from grubhub. He had me wait for over 45 min. After going in and checking on the order for 3 times every 15 min. Then tell me that I have to wait for another 20 minutes.GM The man claims it's stands for the general manager for the building.This very incompetent GM is the male at the counter after going in. For the third and last time goes to tell me that he called doordash to cancel the order.Seriously! As I am on speakerphone with driver care for grubhub. This very competent man has made me feel threatened for just trying to do my job.. He can not tell the difference between doordash and grabhub. Proceed to yell at me in front of a bunch of customers. Then he says proudly that he is purposely doing it.I don't understand the reasoning. Why would anybody wanna go to eat at this place? With very, very bad customer service. I would never eat this location. Ever as long as this man is still working there. Who can not tell the difference between 2 different companies and is in the wrong? But still proceed to yell at me and try to say that I'm wrong. Specially since I had grubhub speakerphone and a whole bunch of customers around to.I'm not understanding why anyone would want to stuck around after seeing and hearing that because if I was a customer sitting there and I saw that happened, I would get up. Leave and not return.

Obviously I ordered the chicken waffles. Everything was excellent. Our waitress was kind and professional.