Taco Bell - Amherst

Takes about 40 minutes to an hour to receive food. Now, the food that you get is usually really good (they only have enough workers to cook one meal at a time) so it’s fresh. However, every time I go they forget at least two major items up to an entire meal which is frustrating for sure. I keep going because I enjoy KFC food, but honestly they need to hire more workers!!! Stop using the excuse “no one wants to work” your worker retention is directly related to wage and work environment. Improve those and you’ll keep workers. Food: 3 Service: 1 Atmosphere: 1

We have frequented this taco Bell many times. We went today and it seems like it has really gone downhill. The feelings in the tacos were minuscule, probably not more than a tablespoon. We also got the quesadilla and we’re hard-pressed to find the cheese. We were so disappointed. Why has the quality gone down so much and so quickly. We won’t be going back back. Food: 2 Service: 4 Atmosphere: 2

FOR THE LOVE OF GAWD, PLEASE ACTIVATE MOBILE ORDERING ASAP!! IT'S 2023, GET WITH THE TIMES! This location has had efficiency staffing issues for years. They just recently started getting better on both ends, although COVID really pushed them back, so they do have a ways to go. The gentleman at the drive thru, who I assume is either the owner or manager, has good intentions, but sir, I ask you to please let us finish saying our order, and stop cutting us off while we're speaking. Food: 3 Service: 3 Atmosphere: 1

Customer service is great.. drive thru crew is very nice and patient. Food was good and hot. Chill verde is on point with the Diablo sauce!!!! Service: Take out Meal type: Dinner Price per person: $1–10 Recommended dishes: Taco Supreme

Service very, very slow. Tried it again. Screwed up order.