Last Bottle Wines - American Canyon

Have had no issues with Last Bottle. The wines are solid and unique. Shipping is fine. Prices are very fair. The narratives are bombastic, but amusing and are usually spot on.

Regrettably, my experience with Last Bottle Wines has been underwhelming, echoing the sentiments expressed by others. Having used their services on numerous occasions, I fear it may be the last time due to inconsistent shipping schedules and poor communication. Any cost savings I may have experienced are far outweighed by the time wasted attempting to obtain an order update.Moreover, I share the frustration of another reviewer regarding the daily offering of wines, only to face weeks of waiting for an order to arrive. Although I strive to support small businesses, a lack of fundamental customer service draws a clear line for me.

I really want to like Last Bottle but there communication and shipping is horrible.Ordered a few wines on December 8th as part of a marathon. They do tell you shipping times are prolonged during these special events....fine.On January 8th, fed ex created a label. Great! It's finally shipping literally one month after ordering. Then crickets...January 19th, I finally inquire...due to extreme cold they are holding wine. Ok fine....it's now January 28, the arctic blast has been gone for over a week...and still no updates.They're still selling daily bottles, are these shipping out same day as advertised? Who knows?? They don't communicate.Tons of other options to buy wine online these days.Tldr...52 days and counting to receive my order

I bought several bottles of wine from this merchant on Dec 7-9. As of Jan 21st my order is still listed as pending shipment . 3 emails and a phone call unanswered. No response. This was my first purchase from this company, it will be my last.

Fun selection and good often very good value.Unfortunately, the customer service is a problem.I placed a large order for weather hold; now that the weather is ideal for shipping, I have sent 5 emails requesting to have my order shipped, and have received no response.By contrast, 2 other online retailers that I order from contacted me this week noting that the weather was ideal for shipping, and asked if I would like my shipments processed.I am less likely to order from Last Bottle due to this issue. For me, this is too big a purchase to be left in the dark for so long.