The Brown Bear Coffee Shop

Visited the brown bear on Saturday,I have been many times before however on this occasion as we entered the shop ,there was an older woman behind the counter whom was extremely rude,made us feel like we should not have been there, we hadn't read the poster on the door as it was pouring down with rain, it was only when another customer informed us of how to order . My partner and I ordered breakfast...we were then told by a customer we had to fetch our breakfast and had to order toast separately... the staff and especially the older woman were unhelpful slamming plates down ,most uncomfortable meal i have had in a long time very unfriendly atmosphere never again will I go back ...most unfriendly place in ripley

Went for the first time today had the big bear breakfast and it was lovely, they let us exchange items we didn’t like eg black pudding for something else. Good local produce and proper bread. Excellent value for money. People sat at the side of us had preordered afternoon tea it looked fabulous and they confirmed it was. We would definitely come her again for a mela or just coffee and a cake.

Paid 35p for butter to go with scone and got one pat which was not enough. Charged another 35p for second pat, so a grand total of £1.40 for 4 little pats of butter for two of us! Coffee weak. Wont be coming back.

This café was cold and miserable with no heating on. Despite it being the middle of winter, we had to sit in our coats. The fruit loaf was disappointing with a portion size that wouldn't even be enough to feed a small child. I ended up going to Birds cake shop afterwards because I was still hungry. There were also staff issues as I had to wait an additional 10 minutes for the fruit loaf after my coffee arrived. To top it off, they served me an out of date gingerbread biscuit with my coffee. I would strongly advise against visiting this establishment as it has gone downhill and they are overcharging for what they offer.

What a little gem of a find, first time visit today, homemade bagel BLT was to die for, coffee great too, would highly recommend and will definitely visit again