Chicken Express - Alvarado

Honestly, I've reached the point where I'm considering quitting this place altogether and just driving all the way to Cleburne for Popeye's Chicken, even if my food ends up being cold. Every time I go, they mess up my order. The last time I went, there was only one roll in the entire order. The time before that, I had to repeat my request to the person taking my order five different times. Eventually, I just gave up and thought, "Forget it." When I got to the drive-thru window, the employee wanted to go over my order to ensure it was correct, but I told him it wasn’t right when I ordered it, despite having told the other person five times. I’m just tired and hungry; I’d settled for whatever at that point. It seems that every time I visit the Chicken Express in Alvarado, something is wrong with my order.

The workers were incredibly slow! I waited 15 minutes just to place my order, and when I finally reached the speaker, the person taking my order had a bad attitude. I ultimately decided to leave, and three other cars followed suit. Food: 1 Service: 1 Atmosphere: 1

We ordered the "2 Can Dine" deal, which includes 10 chicken tenders, 1 small mashed potatoes, 1 small macaroni and cheese, 1 roll each, 2 small gravies, and 2 drinks. However, the issue we encountered was that two people can't share just 2 small sides. My husband ended up ordering additional sides because we felt we needed more for each person, and that brought the total to $22. The food was hot and delicious, but there simply weren't enough sides. Unfortunately, I don't think we'll be returning.

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Three Strip Combo

I've been patient during my last four visits, as they've had signs up indicating they're short-staffed. However, after today, I'm done. I waited 45 minutes for my order, only for it to be incorrect. They don't answer the phone, and their website is currently down. I ended up spending $50 on some chicken, which feels outrageous. Maybe if they paid their staff better, they could retain more employees.