Swens - Alta

Booked reservation from their website which linked to open table for 10:00 am and drove over an hour to find out they arent open at 10 am and we didnt have a reservation. The staff at hotel was very rude and mocked us like we were idiots.

We received one out of 4 main meal before we received our salads and our appetizers. Everything was over cooked except for the steak. Never had a manager come by and talk to us about all the issues. Luckily the server was at least professional. Would never eat here again. Even if I do stay at the hotel again.

Food was good. Service was very bad. The lack of care with greeting, knowledge and service was so disappointing. We have eaten here many times. But this last weekend the service was awful. The service Staff at the restaurant avoided eye contact, as if they did not want to get caught and have to help the customer. We cancelled reservations on a few nights , as we were staying at Snowpine and ate in the bar, as the bar staff was all about taking care of the customer.

An average breakfast buffet, and I get that you are paying for location, but $62+ for breakfast for 2 adults and 1 child is hard to swallow.

The food is very good and the kitchen is very accommodating when requesting customization of your order. Special shout out to Catalina, Beto, Hannah, and the other staff members for exceptional service!