Freddy's Frozen Custard Steakburgers

The fries were old and cold, but at least they remembered them this time. The burger had to much pepper on it, couldn't find the cheese and the mustard was way to much on it. They did not mark the drink lids, so had to do a taste test to see what was what They used to be the best burger place closest to our home, but I am changing my mind about that

Terrible experience this is the 3rd time, we thought to give another try but it was still very disappointing. We went through the drive thru the female employee that took our order was super rude she cut me off several times, then rushed me through my order so much I didn't get to finish my order. When I pulled up to the window the male employee told me to have sympathy for the female that took our order cause it was her first day working the drive thru that he heard how she was talking to us while taking our order, but he never jumped in to ask if we were finished ordering. Then he asked if we wanted any fry sauce or ketchup we said fry sauce please he didn't give us any. The chili cheese fries we ordered looked like they threw in the bag it spilt all over, when we got home to eat there was nothing but chili, cheese like 5-6 fries a handful of onions that we didn't even know came on them it does not specify on menu. We had to add the combo fries to the chili cheese just to try to eat. The last time we ordered food there we ordered 4 combos to have each one made completely wrong to find out after we called to let them know that we got someone else's order, they told us to go back to pick up the right order which was still made incorrect the manager told us that they would mail us a voucher we never got anything in the mail. So no point to call to be told the same thing that they'll mail us something when they never do I read the other reviews where other customers were told the same but never received anything in the mail.

I give this place 3 chances and for some darn reason they always super slow or super rude. I keep taking leap of faith thinking they changed and become better. Literally for an once cream custard with me being the only one on the drive through it has takes approximately 15-20 minutes. Other times wait on the drive through has been 30 minutes. Do not drive here if you are pressed with time and need to get going. Otherwise custard is decent and decent priced. Good luck out there!

Great burger and chili cheese fries!! 3 years ago!! Went in 08/14/22 and this place has gone down hill. My wife and daughter have celiac disease and really enjoyed their lettuces wrapped burgers. Our order had a bottom bun on the lettuces wrap. The rest of the order was a complete disaster. Never again. This place is untrustworthy in my family's safety.

The quality of the tenders is terrible and I AM NOT HAPPY! They used to be thicker tasted way better, they are thinner, and now have less chicken. Waste of money. This company doing everybody wrong by changing the quality/recipe.