Bojangles - Aiken

Nobody but me at the restaurant. I ask for sauce. Window lady confirms they gave me sauce. I get home and no sauce in the bag. Was it my fault for not checking? Somewhat. I made the mistake of assuming sauce was in the bag when the lady said there was sauce in the bag. Just tired of it.. won’t be coming here for a while. Also I worked in fast food for a couple years. If you’re ever in line forever there’s one simple reason, the employees are screwing around. That’s it. With only two people on the line and one taking orders the line should be flying by. With even more employees you know they’re just goofing off

They screw up our order every single time without fail. The service is so bad here it’s kind of astonishing. Not trying to be mean, just feel compelled to act since they rob us of half our order every time.

Food was good. Did drive thru. Worker did not listen to the order at all. We had to repeat it 2x but the order was correct and good food. Active listening seems to be a dying skill

Monday, Nov. 28th 9pm, drove up, asked for a 20 piece. Girl on mic said A 20 Piece! Slight pause, comes back on mic giggling and said um.....uh.... our fryer down. Nice. Why yall even get a job and not wanna work? Manager and all need to be fired. Best avoid this place. I figure even if they make your food, they gonna be mad about it and give you some extra liquid in it for ordering there.

I use to love coming to Bojangles for their food, but lately they have very slow and rude customer service. Bojangles use to have great service, never had an issue in the past. They tried to charge us today for the wrong order, for the car in front of us or either behind us and wanted to argue that it was our order when we only ordered 2 breakfast biscuits, nothing else. If that 's not bad enough we had to wait 30 minutes for them to make 2 steak biscuits with egg added, which is the only thing we ordered, just the biscuits. There has been 5 cars behind us who have received their food, about 2 bags per car. We were told to wait in a parking spot, they were waiting on the egg to cook. The customer service has gone down hill bad! Sadly I had to go into the building and ask about my 2 biscuits that we ordered in the drive thru 30 mins ago. The manager said, Oh we just gave them to the wrong car. We didn 't know we had cars pulled to the side waiting. Seriously!! How do you not know you have cars waiting!!?? It only took them 5 seconds to hand me what I ordered 30 minutes ago! I don 't want an apology from the owner, all these horrible reviews about the service at this location should be enough for you to say why do I have about 10-15 people working inside and there are so many screw ups? Fix it or shut it down until you can get better service!