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フィードバックを提供するThe service at this restaurant was unwelcoming and unhelpful. No one checked on our meal or cleared our plates when we were finished. We ordered the avocado and egg toast, but it was clear that the pre-chopped avocado was frozen solid and starting to turn brownish/yellow. The vegetarian breakfast we ordered had solid bread and melted butter in the packet.
The welcoming service was not great. I ordered avocado and eggs on an English muffin, but was disappointed with my meal. The avocados were frozen and starting to turn an off yellow color, with some chunks tasting awful. The bread was soggy and the eggs were lukewarm. Despite our hunger, we left half of the food uneaten. No one checked on us during our meal, and even after finishing, we waited 15 minutes for available staff to discuss the poor quality of the food. There was only one server at the busy counter, so I didn't want to take time away from other customers.
I took my granddaughter out for a special treat and was very impressed with the great value for money, variety of options, and helpful staff. Thank you for a wonderful afternoon.
Having lunched here for years on 2nd January 2019 I found 2 pieces of plastic in my apple crumble, one piece was VERY sharp and would have caused injury had it been swollowed. They did NOT withdraw the other puddings but gave my another instead. I spoke to a number about the issue as the kitchen staff seemed unconcerned and they said they would look into it and come back as of 14th January I have heard 0. I also contacted Wyvale directly about them not withdrawing the pudding and the lack of concern and they said they would look into it and come back to me. I have heard 0. I would not recommend eating here, the plastic was nasty the first thing somebody should have done was to withdraw the puddings. I am disgusted with them.
Visited as an extended family. 3 adults and 3 children. Girl serving in the cafe hadn't a clue what she was doing. Two girls were serving two customers but it still took a ridiculously long time to pay. We were finally served but girl hadn't a clie anout menu or specials so had to explain there was a hot turkey sandwich option or cold one and we wanted to order the hot option. When it arrived she still had it wrong and we got cold sandwiches so had to send them back. When we finally got the hot sandwiches they were tepid at best, by which point we were very hungry so gave up and ate them. Would not visit again which is sad as we live locally.
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